Terms & Conditions

1. Agreement to Terms

By accessing and using this website and purchasing our products, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Product Use and Safety

IMPORTANT: This product is intended for fitness use by healthy individuals. Users must:

• Consult a physician before starting any new exercise program
• Follow all provided safety instructions and assembly guidelines
• Use the product only on stable, non-slip flooring
• Not exceed the maximum weight capacity of 400 lbs
• Supervise minors at all times during use

WARNING: Use of this product is at your own risk. Improper use may lead to falls, sprains, or other injuries. Always follow included safety instructions. Always consult your physician before starting any high-impact training program. Equipment is not intended for individuals with joint instability, prior lower-limb injuries, or balance impairments. Plyo Box Pro is not liable for injuries resulting from misuse, failure to follow instructions, or use beyond stated specifications.

3. Return and Refund Policy

We offer a 90-day money-back guarantee subject to the following conditions:

• Products must be returned in original condition with all packaging
• Customer must contact support within 90 days of delivery
• Return shipping is free for defective products only
• A 15% restocking fee may apply to non-defective returns
• Refunds are processed within 5-10 business days of receipt
• Refunds apply to individual consumers only. Bulk or wholesale orders are final sale unless otherwise agreed in writing

4. Warranty Coverage

Our lifetime construction warranty covers:

• Manufacturing defects in materials and workmanship
• Structural integrity of the plywood construction
• Hardware and reinforcement components

Note: Warranty applies to personal-use customers only. Commercial or institutional use may require a separate commercial warranty plan.

The warranty does NOT cover:

• Normal wear and tear
• Damage from misuse or abuse
• Cosmetic damage (scratches, dents)
• Damage from improper storage or environmental factors

5. Shipping Terms

• Free shipping applies to continental US only
• Orders typically ship within 1-2 business days
• Delivery times are estimates and not guaranteed
• We are not responsible for carrier delays
• Customer must inspect package upon delivery and report damage immediately

6. Limitation of Liability

In no event shall Plyo Box Pro, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the products. This limitation applies to injuries resulting from improper use, failure to follow instructions, or use beyond the intended capacity or environment.

7. Product Claims and Disclaimers

Our product is designed to support established plyometric training methods. All references to training benefits are based on publicly available scientific research. We do not make medical or guaranteed performance claims. Performance improvement claims are based on aggregated data and individual results may vary. Results depend on multiple factors including training frequency, consistency, nutrition, and individual physiology.

8. Governing Law and Arbitration

These Terms shall be governed by the laws of the State of Delaware. Any disputes shall be resolved by binding arbitration in Wilmington, Delaware, under the rules of the American Arbitration Association.

You agree to waive any right to a jury trial and understand that you may not bring claims as a plaintiff or class member in any purported class or representative proceeding.

9. Contact Information

For questions about these Terms & Conditions, please contact us at:

10. Use of Endorsements and Logos

All references to organizations, training programs, or user affiliations are descriptive only. No official endorsement or sponsorship by third-party entities (such as NCAA, CrossFit, or branded institutions) is implied unless explicitly stated.